About The Program
PGA offers a 12-week international certificate Course in Conflict Management and Negotiations (ConM) for Spring 2020. Three distinct criteria define the role and performance of an administrator in an organization: planning, resource allocation and conflict management. This course has been designed to provide participants, established and emerging leaders and managers, the conflict management and negotiation tools they will need to survive and succeed in the new era of organizational management.
Program Focus
ConM is a professional course intended to generate new thinking about conflict management and negotiation skills and techniques. It focuses on cutting-edge issues of the organizational conflict process
Key areas to be covered:
- Debating conflict as a process vs. outcomes.
- Conflict in business and organizations.
- Stakeholders and conflict analyses.
- Negotiating conflict: Opportunities and strategies.
- Conflict management in the private sector.
- Leadership and management of conflict in the public sector.
- Transforming conflict into resources: Exploring the potentials.
- Third-party mediation in an organization: How can managers intervene?
- Organizational communication and conflict management.
- End of Module Seminar.
Expected Outcomes
At the end of this course, we expect it to help participants and practitioners structure their efforts in negotiation and develop effective overall conflict management strategies. It helps participants to negotiate and manage conflict more effectively in real-world situations.
Study Pack
A study pack will be available on the day of the course orientation. We strongly advise participants to collect this study pack from the secretariat. It contains all the necessary chapters, articles and guidelines relevant to each session.
Program Logistics
- Credential: Advanced Certificate in Conflict Management and Negotiation (ConM)
- Length: 12 weeks, 36 Credit Hours
- Study Options: Professional education
- Study Mode: On Campus
- Fees: US$200/ Taka 17,000
Contact Hours
This course consists of 12 sessions, one per week for a period of one and a half hours on campus teaching, plus 1.5 hours of independent reading between sessions for a total of approximately 36 contact hours.
PGA Strength
PGA has an affiliated panel of experts from renowned universities and academies at home and abroad. A pool of experts from North Eastern State University (NSU), USA, Dhaka University and professional Trainers from Canada is the major strength of PGA Initiatives in Bangladesh. All programs under the PGA framework are academically monitored and proctored by Dr. Ed L. Hansen, the PGA Head, Dr. Eloy A. Chavez, EdD, Dean, NSU, Dr. Mark Tozzio, M-IHHS, FACHE, Northeastern State University (NSU), USA, Dr. Delwar Hossain, Professor in Dhaka University, Musharrof Hossain, HR Expert and President of the Asia-Pacific Forum of Human Resource Management (APFHRM) and Shohrab Hossain, Management & HR expert, PGA International Coordinator, Canada.
PGA Secretariat :
Room 209, Arts Building
University of Dhaka
Dhaka-1000, Bangladesh.
Or
House # 9/A Road # 1, Dhanmondi,
Dhaka 1205, Bangladesh
Email: info@phoenixglobalacademy.com
Hotline +8801937404991
Web: phoenixglobalacademy.com
