The Roads We Take; The Choices We Make

By Dr. Ed L. Hansen “Two Roads diverged in a yellow wood, and I…,  I took the one less traveled by. And that has made all the difference.” – Robert Frost I have always been intrigued by choices and this…

Nothing Matters- Until it Matters

Nothing matters until it matters

“Nothing matters until it matters.” The first time I heard this expression I was sitting in front of a US Federal Court judge, and he was scolding me. It was more than twenty years ago. I was sitting before him…

R-E-S-P-E-C-T is Missing in Our Lives

R-E-S-P-E-C-T is Missing in Our Lives Steps to Rebuilding Self-Respect & Respect for Others As a global society, we appear to have completely lost RESPECT for ourselves and others.  And, all of what we see happening in our personal, political,…

R-E-S-P-E-C-T

“Wait, I Can Buy My Puppy Somewhere Else!” – How Lack of Respect Is Killing Customer Service By Dr. Ed L. Hansen A few years back, my youngest daughter and I shared back-to-back poor customer service experiences. As we were…

Intentional Action – Be Powerful

Act with Intention or Get Nothing Done! – New Rules for Personal and Professional Effectiveness Dr. Ed L. Hansen, PhD “Leadership is the wise use of power. Power is the capacity to translate intention into reality and sustain it.” –…